Haven Life Reviews

1,101  Excellent
TrustScore 4.5 out of 5

4.5

In the Insurance Agency category

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Rated 1 out of 5 stars

highly discriminatory!!!

highly discriminatory!!!! i was denied solely based on my bmi…..without even checking my health history or lab work etc!!! customer service has been rude and incredibly difficult to even navigate their stupid email system. guess there is a reason why there are a select few tried and true life insurance companies….because they actually consider the entire human not just a couple of numbers on an application. stay away from this company if you want yo be treated with dignity and respect.

Date of experience: November 06, 2023


Rated 5 out of 5 stars

Simple and well-designed process for buying life insurance

Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit.

Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.

Date of experience: July 28, 2023


Rated 5 out of 5 stars

Super impressed

Super impressed. Application was easy, fast, and user friendly. Pricing competitive and came back quickly. Customer service was quick and helpful.

Date of experience: September 26, 2023


Rated 5 out of 5 stars

Easy to apply

Easy to apply

I just got approved last week so haven't had to make any claims or anything like that (as this is a life insurance policy, guess that's a good thing lol). But what put Haven Life at the top of my list was their intuitive website and easy application process. All done online and then the physical exam was done in my home! Very easy process.

Date of experience: June 01, 2023


Rated 4 out of 5 stars

Applying for life insurance in your…40’s

Applying for life insurance in your 40’s is exhausting!! But at least Haven made it as easy as possible! Everything is efficiently handled through email. Communication is excellent, they give updates all along the way. Scheduling the bloodwork is easy and convenient. Plus, the rate was better than other companies. Easy to sign off on paperwork.

Date of experience: March 29, 2023


Rated 5 out of 5 stars

Haven Life is just what I was looking for!

Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to say I now have coverage for more than I was expecting at a lower monthly cost! Feel much better now.

Date of experience: May 29, 2022


Rated 5 out of 5 stars

Super Easy and No Upsell!

Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics. While researching options, I stumbled across Haven Life and began looking into it. Thrilled that I did. I could not have imagined an easier, more streamlined process from beginning to end. Very easy process and excellent, easy-to-understand documentation on the site.

Date of experience: October 27, 2021


Rated 5 out of 5 stars

Applied Sunday, Approved Monday…

I filled out the application on Sunday afternoon, and was fully approved before noon on Monday. I was initially told that I would need a medical exam, but in the process, it was determined that I didn’t actually need a medical exam to be approved. So, this was a welcome surprise. Also, the initial quote I was given (before completing the application) was only about $15 off from the final approved premium. The Haven Team communicated with me regularly thoughout the application process and promptly answered my questions. Overall, this was an extremely smooth, efficient, and pleasant experience. My family and I are thrilled to have this affordable policy that will last 30 years, onto my 70s. Thank you, Haven!

Date of experience: June 06, 2023


Rated 5 out of 5 stars

Great Benefits & Easy to Understand!

I had a large surgery last year and doctors recommended that I get a life insurance policy beforehand, and I am so glad that I chose Haven Life. I found out about them through my bank, Aspiration, and their online process makes everything easy to navigate and easy to change when needed. Plus, it's affordable and provides me with a ton of extra benefits through their Haven Plus partnerships. Now, I even have a will and advanced healthcare directive that was no additional cost! I doubt I will ever switch to another life insurance company.

Date of experience: March 21, 2022


Rated 5 out of 5 stars

Top-notch across the board

Cheapest we could find, simple application, didn't require a health screening since I'd had a recent physical. Quick answers from customer service both times I had questions for them.

Date of experience: July 01, 2023


Rated 5 out of 5 stars

The insurance application process with…

The insurance application process with Haven Life was seamless. I applied online on 3/8 and received a call within about 24 hours to schedule the paramedical exam. The appt set for 4/2, due to my schedule (requested a Saturday appt). The nurse came to my home, exam took about 15 minutes (verify my info, BP check in both arms, blood drawn, urine collection). Those results were available on 4/8. I received a few follow up questions 2 days later regarding prior prescriptions and medical tests from the underwriter. Answered those promptly, and my policy was approved on 4/20. Overall process was less than 30 days, excluding the wait time for the paramedical exam, which was due to my scheduling.

Date of experience: May 12, 2022


Rated 5 out of 5 stars

We’re not getting any younger…

We’re not getting any younger and it’s great having the peace of mind that life insurance can bring. Financial stability for my family is very important to me. I shopped around and did my research before deciding on HavenLife. I couldn’t beat the ease and simplicity of their process. The best part, I didn’t have to sacrifice cost for the convenience.

Date of experience: June 09, 2021


Rated 4 out of 5 stars

Easy Options

The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communication. Overall the rate was a little higher than expected, but glad to have the insurance. Really liked using the slider to determine the final coverage. After policy issued, website shows a new perk so come so looking forward to seeing what that is about

Date of experience: September 29, 2021


Rated 5 out of 5 stars

Easy application and affordable premium!

The online application process is super streamlined, and HavenLife’s follow-up is fast. The health check was easy to schedule online, and there’s flexibility regarding where to meet the nurse tech (lab location, in home). From application to approval was less than two weeks. If you like the quote, the first premium payment (allocated over 12 months) is deducted from your bank and the policy is in effect. The premiums are affordable. I’m a happy customer!

Date of experience: August 12, 2020


Rated 5 out of 5 stars

This is best place to get life…

This is best place to get life insurance quickly. Their customer service is exemplary. I would recommend Ignoring companies like ladderlife, and go with Haven Life. They are a++ rated by ambest. My spouse applied with them and got approval in few days without requiring medical. I made a mistake and applied with ladderlife and after 15 days wait was rejected :(... should have just gone with havenlife.

Date of experience: August 12, 2020


Rated 3 out of 5 stars

It is fine

Oh my gosh. I am finally writing a review after a week of daily begging from Haven Life. Pretty good experience overall but it is life insurance. So a bit of a pain and not very transparent as to what is affecting rates. I got a good policy approved in under a month which is great. My rate was surprisingly high. I have several mild health issues but taken together they probably provide cover to rate my higher risk. I am pretty sure I could have gotten (and may still) a better rate if I had gone the traditional route. But that is even more invasive and time consuming. I am giving a 3 because of rate and lack of reasons for rate and because - it is life insurance - which in my experience is never very pleasant.

Date of experience: June 01, 2023


Rated 5 out of 5 stars

Haven Life was very easy to use

Haven Life was very easy to use. Application was simpler than other companies, and the medical exam was convenient, with someone coming to my house to do it. Rates were low and they are backed and owned by Mass Mutual, which is a highly rated company (if you're concerned about solvency). Highly recommend.

Date of experience: December 01, 2020


Rated 5 out of 5 stars

I had a good experience with Havelife

I had a good experience with Havelife. Everything was done online except the medical exam which only involved a urine sample and bloodwork. It took a while for the underwriter to approve but it came through. Rates seem reasonable. I had a small issue which my assigned agent Sharon helped me through. I definitely recommend Havenlife.

Date of experience: August 22, 2020


Rated 5 out of 5 stars

Nomore Go Fund me.. GET A POLICY

I was offered this policy thru my Bank at Navy Federal Credit Union. Also, a very low monthly payment attached to with a 6 figure policy. Enough to leave behind for my family to continue without excessive bills. I highly recommend if you’re looking for a policy.

Date of experience: August 19, 2020