Meg Palazzolo is Head of Member Success at Trust & Will, where she oversees and manages all activities and communications related to our growing member base of 250,000+ customers. Meg has more than a decade’s experience managing customer relations and is obsessed with cultivating the best customer experience possible. She held similar roles at Apple and Lyft before joining Trust & Will as their first female hire. She is passionate about building teams, solving complex problems, and sharing insights gleaned from her interactions with members.